Records, the strata roll and your right to inspect
The owners corporation must keep its records for years, and every owner can look at them.
What to know
- Financial records, correspondence, contracts and meeting documents are kept for at least 7 years; the strata roll for the life of the scheme. Records created from 11 June 2024 must be kept electronically.
- Any owner can ask the secretary or strata manager to inspect the records and the strata roll. If a time can't be agreed within 3 days, the owners corporation can set one within 10 days.
- Fees: $31 for an owner's first hour and $16 for each further half-hour (including GST).
- New owners and landlords must give their details to the secretary, usually within 14 days. Landlords must report a new lease within 14 days.
When things go wrong
The strata manager won't show you a record.
Ask in writing under section 182 of the Strata Schemes Management Act 2015, pay the fee and keep a copy. If access isn't given, you can apply to Fair Trading for mediation and then to the Tribunal.